Prioritizing people over profits earned us an industry-leading reputation and kind words from everyday people. Here are some things residents and visitors have to say about their experience working with Past & Present Towing, Recovery & Heavy Duty Semi Truck Wrecker.
★★★★★
Chuckie was so helpful and kind when it came to locating my car and towing it to back to my house. We had issues locating exactly where my car was since it stopped on the highway but he was patient and very attentive when it came to finding it. Peggy the dispatcher was so sweet and made sure everything went smoothly
lindsi l.
★★★★★
I received a call from the dispacher who was very helpful and friendly. They arrived a lot sooner than i expected...less than an hour. The driver, David who came to my rescue was very caring, compassionate and friendly. He made a horrible ordeal that I was facing a little less frustrating. I truly appreciate the service provided
Brenda W.
★★★★★
Chuckie with tow truck #53 was superb. Chuckie kept me informed on how long it would be for him to reach my house. Once Chucki got here, he immediately started to see what was wrong with my car in order to get it up on the flatbed. When he connected the jumpbox to the battery, he was informing me that the alternator was still putting out good amps. So that was a relief to know that before the Mercedes dealer tells me what was going on with the car. Chuckie took pictures before he put it up on the flatbed as well as texted pictures when he got it to the dealer. If i should ever need another tow, i be sure to ask for Chuckie and that company to service my car. I highly recommend Past & Present Towing and Chuckie!!!
Angie D.
★★★★★
Had a bad experience on 495 last night with a tire blowout and no spare. It took awhile for P&P to get to me but once Chickie arrived he was great. Very thorough and careful with my Camaro. Super nice family man and interesting to talk with. Gave us assurance on where we were leaving our car overnight and checked on it several times during his overnight shift! Thanks again Chuckie!!
Shari O.
★★★★★
My parents car stopped after the brakes overheating and locking out. Called my roadside assistance through my insurance, and what I thought was going to take for at least an hour to two hours only turned out to be less than 30 minutes. After the claim went through, Chuckie (Truck#53) contacted me via phone shortly after and thankfully was in the area. When he arrived, he handled the vehicle with care and reassured me by sending photos of the vehicle after drop off.
Jee O.
★★★★★
Seriously, the BEST TOW TRUCK COMPANY!!! Professional and family owned. On Dec 14th, my Ford Flex got stuck on a icy hill. MAX (I hope I remembered his name correctly) came out and saved the day. The service was amazing. We shared conversation about ups and downs of holidays and family. These are good people. My only regret is that I didn't write a review for Past & Present Towing, Recovery & Heavy Duty Semi Truck Wrecker, Inc sooner. 10 Stars!
Alfredo C.
★★★★★
Contacted Mini Roadside Assistance after my daughter's Mini Cooper would not start. They dispatched Past and Present to pick up her car at our home. Chuckie (Truck 53) called to communicate his arrival time, showed up much quicker than expected, and was absolutely 1000% professional and just a nice person to deal with. Did not have to accompany him to the dealership as he stated he would take care of everything including dropping the key and my information in the night drop box. Delivered the car to Mini Annapolis and then followed up with me by supplying photographs and supporting details EXACTLY as he said he would. So refreshing to deal with someone who cares about the customer and goes the extra mile to deliver exceptional service. That means a lot and I would not hesitate for even a millisecond to recommend Chuckie and Past and Present. Bravo!
Scott N.
★★★★★
Chuckie was amazing!!. Loved his kindness and passion when delivering my car home. Definitely made it a great experience!
Emily S.
★★★★★
What a wonderful business! I called to have my car towed from my home to an auto body shop and everything was so easy. The tow truck arrived within 30 minutes and the driver Donald was very kind and professional. It was not expensive and overall I had an outstanding experience. I highly recommend this company and I will do so to friends and family as well. Thank you!
Kaity S.
★★★★★
The most amazing service and driver ever!!!! We have a 1966 Mustang in the middle of being restored. The driver communicated great. Arrived early to our appointment. He was as gentle as possible loading and unloading and our car arrived safe and sound at it's new destination. We cannot thank the driver and the company enough. Would 100% recommend and use again in the future. 💜❤💜
Amy H.
★★★★★
These guys were awesome! Great service, timely arrival and took good care of my car after it was damaged by a pothole. Strong recommendation from me and I’d use again without hesitation.
Andrew S.
★★★★★
Huge shoutout to the Past & Present group, especially, Chuckie. Chuckie was professional, patient, and most importantly, a problem solver! As an added gesture, he allowed my wife to stay in the car while he took care of our tire issue. Highly recommend!Only taking the time out to comment because unlike other tow truck companies, Chuckie and the team actually care about their encounters with customers.
Emmanuel A.
★★★★★
Great driver, knew exactly how to get my truck onto the tow truck even when the front left tie rod came off and caused the wheel to shift. Great service….
Michael A.
★★★★★
I have AAA.I had been waiting on them for over 2 hours easily. I called past & present. The guy told 20 to 25 mins. They was there in 20 min. I truly appreciated it. Great service
Dustin P.
★★★★★
Pickup was great and they showed attention to detail and care that was really appreciated! Didn’t feel the need to follow or watch delivery like I have with others. Thanks for the amazing service.
Charles H.